In addition to the sanitary staples [masks, gloves, and hand sani] retailers are taking new measures to better protect both customers and employees.
Here are a few BIG ones we find interesting:
1) Goodbye Grab’n’Go Counter
If you have recently visited one of those large convenience store chains, like a WAWA , you may have noticed the self-serve coffee has been replaced by a barista of sorts. An individual pours your coffee and creamer, then hands you a lid and straw, as opposed to the free-for-all style previously employed. This new practice aims to decreasing the chances of transmitting viral infections via unprotected, unpackaged items.
2) Acrylic Galore
Both people and products are now semi-protected by acrylic “distancing partitions” or sneeze guards. Cashiers and customers now are faced with a three foot by ~ three foot acrylic square; with a cut-out at the bottom in order to scan goods and receive payment. Obviously nobody wants a sneeze to the face – however we must admit, this one creates a rather impersonal shopping experience.
3) Separation Nation
Fresh produce and items such as dairy or eggs are now merchandised behind giant transparent barriers which cover the front of the refrigerated displays and only accessible by opening a large door. These enclosures protect products from a passerby’s cough or sneeze.
4) The Motions
Previously it was no-thing to grab a door handle and swing it open. Since the introduction of COVID-19, this practice has been destined for change. Whether retailers install new motion censored doors, or transform their door handles so they can be opened with a forearm or by foot; the way we open doors will surely change.
5) Carry Out Our Wayward Son
From procedures to signage, both retailers and restaurants must accommodate the large carry out and pick up needs of the modern day consumer. This includes pick-up fixtures, cubbies, or racking which allows the guy from grub hub to swing-in, pick-up and go without having to bother a store employee.
6) X Marks the spot
Don’t forget – six feet. In order to expeditiously lay out 6 foot increments, many retailers (Like Lowe’s) have taken some blue scotch tape of their shelf and taped X’s for their customer to stand on in order to remind customers of social distancing.